Privacy Policy

At Kim Kleinitz Coaching & Consulting (KKCC), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services or visit our website.

By using our website or services, you consent to the terms of this Privacy Policy.

1. Who We Are

Kim Kleinitz Coaching & Consulting is an Australian-based business providing HR consulting, leadership coaching, wellbeing training, and related services. We are committed to protecting the privacy of individuals and complying with the Privacy Act 1988 (Cth).

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary for us to provide our services. This can include:

  • Name and contact details (e.g. email, phone number, address)

  • Business or organisation name

  • Information shared during coaching, consulting, or discovery sessions

  • Payment and billing information

  • Website usage data (e.g. cookies, IP address, device type)

3. How We Collect Personal Information

We collect information through:

  • Online contact forms or email communications

  • Coaching intake or registration forms

  • Scheduling platforms (e.g. Calendly, Google Calendar)

  • Direct conversations (in person, phone, or video call)

  • Our website analytics or social media platforms

4. Why We Collect Your Information

We collect and use your personal information to:

  • Deliver coaching, consulting, and training services

  • Communicate with you regarding bookings, services, or updates

  • Manage payments and invoicing

  • Understand your needs and tailor our offerings

  • Improve our website, services, and client experience

  • Comply with legal obligations

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data may be stored securely in password-protected cloud-based platforms (e.g. Google Workspace, Stripe, or other secure systems).

Only authorised personnel have access to your information, and we do not retain personal data longer than necessary.

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information in limited circumstances:

  • With your consent

  • To third-party service providers who assist us in delivering services (e.g. payment processors, email platforms), subject to confidentiality

  • When required by law or to prevent a serious threat to health or safety

7. Accessing and Correcting Your Information

You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details at the bottom of this policy.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect anonymous traffic data. You can choose to disable cookies via your browser settings, although this may affect functionality.

We may also use third-party tools (e.g. Google Analytics) to understand website usage and improve our services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date noted below.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Kim Kleinitz
Founder & Principal Consultant
Email: kim@kimkleinitz.com.au

Effective Date: June 2025